4 Years On How Payroll Masters Is Ensuring One Client’s Independent Living Continues

Ian“Without the friendly and professional support, I have received over the years from Payroll Masters, I would not have been able to live independently and would be in a residential home.”

That’s what our client Ian told us when we caught up with him to see how Direct Payments and our support to manage his DP has contributed to his independent living journey:

Payroll Masters has been supporting Ian, a Direct Payments employer since July 2013. He is now approaching the fourth anniversary of being awarded his DP and embarking on the journey of being both an employer and most importantly being independent.

After a bad fall, which left Ian severely brain damaged, paralysed on one side of his body and without cognitive memory, he struggled for a few years being cared for by family, friends and a ‘drop visits only’ care agency. Ian was unhappy and felt as if his life was slipping away and he had no control over the things around him.

This all changed when his sister applied for DP for him and for the first time enabled him to recruit and employ his own team of carers, with the support and guidance of Payroll Masters, who also then set him up with his payroll and took care of all his employment contracts and staff management matters.  Today Ian lives confidently in his own flat, with his 24-hour care support.

This is what Ian said. “Without the friendly and professional support, I have received over the years from Payroll Masters, I would not have been able to live independently and would be in a residential home.  They are always at hand when my staff manager needs any advice and in the last four years, my staff have never been paid even a day late.

Payroll Masters’ timesheets are simple to understand and they explain technical matters to me and my staff in simple ways which are easy to understand. They always go the extra mile and are not just interested in the work they do for me, but rather in me as a person and how my life is.

Every time I have a question, they always answer it fully and leave me understanding everything. They are the best, I would be lost without their wonderful service.”

We are really delighted that Ian is doing so well and we wish him many more years of happy independent living.

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